Privacy policy
Effective Date: July 31, 2026
Glow Pilates Reformer (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop in-studio, or participate in our classes and services.
Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, billing or shipping address, and payment information when you make a purchase or book a class.
Account Information: Login details, preferences, and purchase history if you create an account with us.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies used to improve your browsing experience and analyze website traffic.
How We Use Your Information
We may use the information we collect to:
Process and fulfill purchases, bookings, and payments
Provide customer support and respond to inquiries
Send confirmations, service-related updates, and promotional communications
Improve our website, services, and customer experience
Maintain the security and functionality of our website and services
Comply with applicable legal obligations
You may opt out of promotional email communications at any time by clicking the “unsubscribe” link at the bottom of our emails.
Sharing of Information
We do not sell your personal information.
We may share your information with the following parties:
Service Providers: Trusted third parties that help us process payments, manage scheduling and customer accounts, send communications, operate our website, or deliver products and services.
Legal Requirements: Government authorities, law enforcement, or other parties when disclosure is required by law or is reasonably necessary to protect the rights, safety, or property of Glow Pilates Reformer, our customers, or others.
Mobile Information and Text Messaging Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Data Retention
We retain your personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Security
We implement reasonable physical, electronic, and administrative measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Your Rights
Depending on applicable law, you may have the right to:
Access, update, or correct your personal information
Request the deletion of your personal information, subject to applicable legal, contractual, and recordkeeping requirements
Opt out of promotional email communications
Manage or disable cookies through your browser settings
To submit a privacy-related request, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, support website functionality, and analyze website performance and traffic.
You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated.” Your continued use of our website or services after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy.
Contact Us
Questions about this Privacy Policy or how your information is handled may be directed to:
Glow Pilates Reformer
349 Aragon Avenue
Coral Gables, FL 33134
Email: info@glowpilatesreformer.com