Glow Pilates Reformer LLC Terms and Conditions

Last Updated:

November 13th, 2024

1. Introduction

Welcome to Glow Pilates Reformer LLC ("Glow Pilates," "we," "our," or "us"). These terms and conditions govern your use of our website located at [Website URL] and our services, including but not limited to contacting us via a contact form, booking classes through our app or website, making purchases through our storefront, and other related services. By accessing or using our website, app, or services, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our services.

2. Contact Information

Glow Pilates Reformer LLC is located at 349 Aragon Ave, Coral Gables, FL 33134.

You can reach us at:

Email:[email protected]

Phone: (305) 934-1154

Our phone number and contact information will be located in the header or footer of our website for easy access.

3. Information Collection and Use

We collect information through the following methods:

Contact Form: If you fill out a contact form on our website, we may collect your name, email address, phone number, and any other information you choose to provide. This information is used to respond to your inquiries and provide customer support.Class Booking:When booking a class through our app or website, we collect your contact details, payment information, and booking preferences. This information is used to confirm your class, process payments, and send relevant notifications.Storefront Purchases:For purchases made through our online store, we collect your billing and shipping information, payment details, and purchase history. This data is used to fulfill orders, process payments, and follow up on purchases.Cookies and Analytics:We may collect data on your usage of our website, including pages viewed and interactions with our services. This helps us improve our offerings.

4. Payment and Booking Policies

Payments: All payments for classes, merchandise, or services are processed securely through our third-party payment provider. We do not store credit card details on our servers. Cancellations and Refunds: Please review our cancellation policy for classes, which will be made available at the time of booking. Refunds for storefront purchases may be issued under specific conditions; please refer to our Return Policy for more details. Class Rescheduling: If you need to reschedule a class, please contact us at least 24 hours in advance. Changes are subject to availability.

5. Data Protection and Privacy

Your privacy is important to us. We are committed to protecting your personal information. Any data collected will be handled according to our Privacy Policy, which outlines the types of information we collect, how it is used, and your rights regarding your data.

6. Storefront Purchases and Follow-ups

Order Processing:Once an order is placed through our storefront, you will receive a confirmation email. We will update you with the status of your order, including tracking information if applicable.Returns and Exchanges:For items purchased through our online store, we offer returns or exchanges under certain conditions. Please review our Return Policy for details.Customer Support:For any issues or inquiries related to your purchase, please contact us [email protected] call our customer support team.

7. Intellectual Property Rights

All content on our website, including text, images, videos, logos, and trademarks, is owned by or licensed to Glow Pilates Reformer LLC and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Glow Pilates Reformer LLC will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, app, or services. This includes any loss of data, revenue, or profits.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: [email protected]

Address: 349 Aragon Ave., Coral Gables, FL 33134

For more information, please refer to our Privacy Policy, & Return Policy,

Return Policy

Returns are available only for certain merchandise purchased through our storefront and are subject to management discretion. To request a return or exchange, please contact us at
[email protected] with your order details. Management reserves the right to approve or deny return requests based on the condition of the item and other relevant factors.

Please note that all returns must be requested within 14 days of the purchase date, and items must be in their original condition and packaging. Refunds, if approved, will be processed to the original payment method.

For further assistance, please call directly anytime.